How to Fix: Windows Mail + Socket Error: 10053, Error Number: 0x800CCC0F + GoDaddy Mail Server

When checking email via Windows Mail to the GoDaddy Mail Server you may receive the following error;

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: ‘Your Mail Account‘, Server: ‘pop.secureserver.net‘,
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

This issue may be due to Vista’s AutoTuning of the TCP stack for performance. You can try the  following;

1. Click on the Vista start orb and type cmd in the Start Search box.
2. The search results will display a program named cmd.exe
3. Right-click on the link and select “Run as administrator”
4. After the command prompt window opens, type “netsh interface tcp set global autotuning=disabled” without the quotation marks, then press Enter.
5. Test your POP account and see if you can download your mail now.
6. If nothing changes, re-enable the autotuning feature by typing “netsh interface tcp set global autotuning=normal”


Related posts:

  1. Windows Vista Beginner Tips
  2. Windows Vista Advanced Tips
  3. Windows Vista Intermediate Tips

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Mike Oyler, the Memphis PC Guy, helps people with the transition from self-professed computer illiterate to informed computer user. Today Mike offers a wide range of computer services in Memphis – from on-site computer repair, virus removal & network support, to personalized training and website development.