Computer Repair Services
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Computer Virus or Spyware? Try this first!
If you suspect your computer has become infected by a virus or spyware program (sluggish performance, pop-up windows, internet search takes you to an unknown site etc.) following the steps outlined below may save you some time and money. Simply running the programs listed below could correct the problem(s). If additional help is needed, the programs listed will generate reports you can submit here for more precise removal instructions.
If you feel your computer is infected and/or a program below confirms it you should NOT continue to use your computer for online banking or other sensitive operations such as logging into your work computer. Many infections include programs that track and record your keystrokes! Things like account info and passwords are highly sought after on the “black market”.
Download, Install, Scan instructions After installing and updating each one, Do the Scan to clean in SAFE MODE, offline with IE closed How to start the computer in Safe mode Windows 98: »support.microsoft.com/kb/180902 Windows XP: »support.microsoft.com/kb/315222 Windows Vista: »windowshelp.microsoft.com/Window···033.mspx Copy the instructions in the link above for easy use in safemode since you will not be able to access online information. (Note: Safe Mode with Networking is not recommended) Copy any other instructions you need to operate the programs you are using so you More >Enhance Windows search by installing FREE Microsoft Filter Pack
The Windows Search service can be enhanced by installing the Microsoft Filter Pack, which provides additional IFilters to support critical search scenarios across multiple Microsoft Search products. The Filter Pack includes the following IFilters:
- Metro (.docx, .docm, .pptx, .pptm, .xlsx, .xlsm, .xlsb)
- Visio (.vdx, .vsd, .vss, .vst, .vdx, .vsx, .vtx)
- OneNote (.one)
- Zip (.zip)
From the Microsoft Press book Windows Vista Resource Kit, Second Edition.